Privacy Policy

Introduction

At NYC Chat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully.

Information We Collect

Personal Information

When you register, we may collect your email address, username, and basic profile information. This helps us personalize your experience and maintain account security.

Usage Data

We automatically collect certain information about how you interact with our platform, including IP address, browser type, device information, and usage patterns. This helps us improve our services.

Video & Audio Content

Video and audio conversations are not stored or recorded. They are transmitted in real-time and immediately discarded after the call ends, except for information retained for safety and moderation purposes as described below.

How We Use Your Information

• To provide and maintain our services
• To improve user experience and platform functionality
• To ensure platform safety and prevent abuse
• To communicate with you about updates and changes
• To comply with legal obligations

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Chat logs and conversation content are automatically deleted immediately after sessions end, with limited exceptions for safety investigations.

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular security assessments.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

• The right to access your personal information
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to opt-out of certain data processing

To exercise these rights, contact us using the information provided on our Contact page.

Cookies & Tracking

We use essential cookies to ensure the platform functions properly. Analytics cookies help us understand usage patterns to improve our service. You can manage cookie preferences through your browser settings.

Children's Privacy

Our service is not directed at children under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes through the platform or via email. The "Last updated" date at the top indicates when the policy was last revised.

Contact Us

If you have questions about this Privacy Policy or our data practices, please visit our Contact page to send us a message.